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Early May bank holiday message from the Welsh Ambulance Service

28.04.26

The Welsh Ambulance Service is asking the public to stay safe and use 999 responsibly this early May bank holiday.

Data shows that during the same bank holiday period last year, the Trust saw an increase of 13% in calls to NHS 111 Wales when compared to the previous week.

Jonathan Edwards, Assistant Director of Operations at the Welsh Ambulance Service, said: “Bank holiday weekends are always a very busy time for us, placing increased pressure on our resources.

“We all have a part to play in ensuring that we protect those resources for people who need them most so please act responsibly and help us to help you.

“Remember that 999 is for emergencies only so if it’s not an emergency but you need medical help or want reassurance, the NHS 111 Wales website should be your first port of call for advice, information and next steps.”

To help ensure resources are used effectively, the Trust is asking people to take the following precautions to keep themselves well –

 

  • If you are unwell or have a minor injury, you can visit the NHS 111 Wales website or try Albot - The NHS Wales Digital assistant, which can help you find answers to most questions and access the right care, in the right place, at the right time.
  • Stock up on prescription medications before the three-day weekend when GP surgeries will be closed.
  • Consume alcohol in moderation, eating before you drink and alternating alcoholic beverages with soft drinks.
  • Pre-arrange your transport home and never drive under the influence of drink or drugs.
  • Ensure you have a fully stocked first aid kit to care for minor injuries at home, including remedies for common ailments like coughs, sore throats and diarrhoea.
  • Look out for family, friends and neighbours who are especially vulnerable.
  • Services such as local pharmacies and Minor Injury Units can also provide advice and treatment for a range of non-urgent health concerns.


The Trust is also asking the public to treat emergency workers with respect.

Jonathan continued: “At a time where many people will be enjoying the long weekend, please consider those who are working hard to keep people safe and treat our ambulance workers with the respect they deserve.

“While we wish everyone an enjoyable bank holiday, please remember that emergency workers are normal human beings just trying to do a job.

“They are there to help you, so please do not make their jobs harder than they already are by subjecting them to any kind of abusive behaviour.”