Get Involved

The Welsh Ambulance Services NHS Trust (WAST) values the opinions of patients and the public and would like people to get involved in all aspects of the service.  

This may include:

• making decisions about your own care and treatment,
• giving feedback on the services you receive
• influencing future plans.

There are many ways you can give us feedback, share your opinions and get involved.

Give Feedback

Give feedback, or make a suggestion, about any of our services, including Emergency Medical Services, Non-Emergency Patient Transport Services and NHS 111 Wales.

Visit our Have Your Say page.

Complete a Survey

Share your experience of using our services by completing a short survey.

Visit our Give Us Your Views page.

We use your stories and experience to understand what it feels like to be a user of our services.

Join the People & Community Network

The People and Community Network is a group of people with a shared goal: to help develop and improve the services of Welsh Ambulance Services NHS Trust.

Members of the Network are patients, carers, service users, and people of Wales with a wide range of voices, ideas and experiences.

As a Network member, you can take part in lots of different activities:

• Attend events: Learn more about what we do.
• Attend meetings: Take part in discussions.
• Patient Stories: Share your experiences with us.
• Readers’ Panel: Review new documents, leaflets and posters to make sure they are well designed and easy to read.
• Mystery Shopper: Act as a service user to review our services and make sure they are of a high standard.
• Introduction & Welcome Days: Gain a greater understanding of how the Welsh Ambulance Service works and its vision for the future.

Join the Network, or find out more, on our People and Community Network page.