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Get Involved

We value the opinions of our patients and public. We would like people to get involved in all aspects of the service.  

This may include:

  • making decisions about your own care and treatment,
  • giving feedback on the services you receive
  • influencing future plans.

There are many ways you can give us feedback, share your opinions and get involved.

Give Feedback

Give feedback, or make a suggestion, about any of our services, including our Emergency Medical Services, Non-Emergency Patient Transport Services and NHS 111 Wales.

Visit our Have Your Say page.

Complete a Survey

Share your experience of using our services by completing a short survey. 

Visit our Give Us Your Views page.

We use your stories and experience to understand what it feels like to be a user of our services.

Join the People & Community Network

The People and Community Network is a group of people with a shared goal - to help develop and improve our services. 

Members of the Network are patients, carers, service users, and people of Wales with a wide range of voices, ideas and experiences.

As a Network member, you can take part in lots of different activities:

  • Attend events: Learn more about what we do.
  • Attend meetings: Take part in discussions.
  • Patient Stories: Share your experiences with us.
  • Readers’ Panel: Review new documents, leaflets and posters to make sure they are well designed and easy to read.
  • Mystery Shopper: Act as a service user to review our services and make sure they are of a high standard.
  • Introduction & Welcome Days: Gain a greater understanding of how the Welsh Ambulance Service works and its vision for the future.

Join the Network, or find out more, on our People and Community Network page.

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