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Your Information Your Rights

Why does NHS Wales collect information about you? - To help you.

Many NHS organizations such as Hospitals, GPs, Dentists, Opticians, and Community Pharmacists provide healthcare services to the people of Wales.

The people who provide these services aim to provide you with the highest quality of care. To do this we must keep records about your health and any treatment or care we provide to you. We hold your information on computer or in written record, sometimes it is in both. These records help guide and manage the care you receive. This is to ensure that:

  • the people involved in your care have accurate and up-to-date information to assess your health and decide what treatment or care you need, and when and where you will receive it. They may be part of the healthcare team or support service providing your care
  • you are invited to receive routine treatment such as immunizations and relevant screening programs
  • there is a good basis for assessing the type of care and the quality you received. This will lead to better care for you and other patients in the future
  • if you need to complain about the treatment or care you receive, your concerns or complaints can be properly investigated

When we collect and use your personal information, we will ensure that this is processed in accordance with at least one of the legal bases available to us under data protection legislation.

For more information, read the NHS Wales leaflet 'Your Information Your Rights'.

For more information on how the Welsh Ambulance Services NHS Trust uses your information, see our Patient Privacy Notice .

Note: If you are a resident of Wales who has been treated by an NHS care provider in England, your information will be shared back to NHS Wales for validation and consolidation with your information held in Wales. That information will be used by the Health Board / Trust to identify you and validate what care has been provided.