Get Involved
We value the opinions of our patients and public. We would like people to get involved in all aspects of the service.
This may include:
- making decisions about your own care and treatment,
- giving feedback on the services you receive
- influencing future plans.
There are many ways you can give us feedback, share your opinions and get involved.
Give Feedback
Give feedback, or make a suggestion, about any of our services, including our Emergency Medical Services, Non-Emergency Patient Transport Services and NHS 111 Wales.
Visit our Have Your Say page.
Complete a Survey
Share your experience of using our services by completing a short survey.
Visit our Give Us Your Views page.
We use your stories and experience to understand what it feels like to be a user of our services.
Join the People & Community Network
The People and Community Network is a group of people with a shared goal - to help develop and improve our services.
Members of the Network are patients, carers, service users, and people of Wales with a wide range of voices, ideas and experiences.
As a Network member, you can take part in lots of different activities:
- Attend events: Learn more about what we do.
- Attend meetings: Take part in discussions.
- Patient Stories: Share your experiences with us.
- Readers’ Panel: Review new documents, leaflets and posters to make sure they are well designed and easy to read.
- Mystery Shopper: Act as a service user to review our services and make sure they are of a high standard.
- Introduction & Welcome Days: Gain a greater understanding of how the Welsh Ambulance Service works and its vision for the future.
Join the Network, or find out more, on our People and Community Network page.