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People & Community Network

Your voice matters!

Can you help us improve the services we provide?

The People & Community Network is a group of people with a shared goal: to help develop and improve the services provided by Welsh Ambulance Services NHS Trust (WAST).

Network members include patients, service users, carers and relatives, wider stakeholders of WAST and the people of Wales. 

Network members can take part in lots of different activities:

  • Attend events: Learn more about what we do.

  • Attend meetings: Take part in discussions.

  • Patient Stories: Share your experiences with us.

  • Readers’ Panel: Review new documents, leaflets and posters to make sure they are well designed and easy to read.

  • Mystery Shopper: Act as a service user to review our services and make sure they are of a high standard.

  • Introduction & Welcome Days: Gain a greater understanding of how the Welsh Ambulance Service works and its vision for the future.

Join the Network

To join the Network, or find out more, contact the Patient Experience & Community Involvement Team.

Call: 0300 123 9207

Citizen Voice Body

The Citizen Voice Body is a new organisation created by the Welsh Government to strengthen the voice of people across health and care services in Wales.

It was created as part of the Health and Social Care (Quality & Engagement) (Wales) Act 2020.

The Trust will work with the Citizen Voice Body, formerly the Community Health Council, to support continuous improvement of services across Wales and actively raise awareness of them through the People & Community Network.

To find out more visit: What we do: Citizen Voice Body for Health and Social Care | GOV.WALES

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