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Putting Things Right Frequently Asked Questions

12/01/2024
When should I call 999?
12/01/2024
What happens when you dial 999?
15/01/2024
Why was I asked so many questions on a 999 call / why do I get asked the same questions each time I ring 999?
15/01/2024
My GP said I needed to go to hospital in an ambulance, when should this arrive?
15/01/2024
An ambulance crew came to see me but didn't take me to hospital. Why not?
15/01/2024
I've lost something that I may have left on the ambulance, how can I find it?
15/01/2024
Who makes the decision to send an ambulance?
15/01/2024
Why did it take so long for the ambulance to arrive?
16/01/2024
Why can't I be given a timeframe for when the ambulance is coming?
16/01/2024
I saw several ambulances sitting at my local station, why aren't they being sent out to emergency calls?
16/01/2024
What can I take with me in the ambulance?
16/01/2024
Who can travel with me in the ambulance?
16/01/2024
Can I choose which hospital I go to?
16/01/2024
I would like to see my medical records from when I was taken to hospital in an ambulance, how do I go about this?
16/01/2024
An ambulance has blocked my car in, what can I do?
16/01/2024
Can my guide dog travel with me on an ambulance?
16/01/2024
I've seen an ambulance parked on double yellow lines, is this allowed?
16/01/2024
Why are the engines running in your vehicles when they are stood still?
16/01/2024
What should I do when I am driving and see an ambulance driving towards, or behind me, with lights and sirens on?
16/01/2024
When are you allowed to sound your ambulance sirens?
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