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Spring bank holiday message from the Welsh Ambulance Service

20.05.2025

THE Welsh Ambulance Service is asking the public to stay safe and use 999 responsibly this spring bank holiday.

Bank holidays are traditionally a busy time for the ambulance service.

Last year, the Trust received 1,197 calls to 999 over the spring bank holiday and a further 3,305 urgent but not life-threatening calls to NHS 111 Wales.

This represented an increase of 3% in emergency 999 calls, and an incredible 70% increase in calls to the NHS 111 Wales service when compared to the previous week.

Sonia Thompson, the Trust’s Assistant Director of Operations, said: “As we approach the second bank holiday of the month, it's important to prioritise safety for ourselves and our loved ones.

“The three-day weekends often bring about increased activities and gatherings, particularly when the weather is good so here are some valuable tips to make your bank holiday weekend both fun and safe.”
 

  • Stock up on prescription medications before the three-day weekend when GP surgeries will be closed.
  • Consume alcohol in moderation, eating before you drink and alternating alcoholic beverages with soft drinks.
  • Pre-arrange your transport home and never drive under the influence of drink or drugs.
  • Ensure you have a fully stocked first aid kit to care for minor injuries at home, including remedies for common ailments like coughs, sore throats and diarrhoea.
  • Look out for family, friends and neighbours who are especially vulnerable.
  • If you’re ill or injured and unsure what to do, visit the NHS 111 Wales website for healthcare advice you can trust.
     

The Trust is also asking the public to treat emergency workers with respect.

Sonia added: “At a time where many people will be enjoying the long weekend, please consider those who are working hard to keep people safe and treat our ambulance workers with the respect they deserve.

“Our crews are doing their best to help you, so please do not make their jobs harder than they already are by subjecting them to any kind of abusive behaviour.

“Remember that 999 is for emergencies only so if it’s not an emergency but you need healthcare advice you can trust, the NHS 111 Wales website should be your first port of call for advice, information and next steps.”