Welsh Ambulance Service to unveil new digital strategy
THE Welsh Ambulance Service will unveil its pioneering new digital strategy next week.
Join the Trust’s Board meeting via Zoom to hear senior leaders talk about plans to harness technology to improve services for the people of Wales.
Jonny Sammut, the Trust’s Director of Digital, said: “It is with immense pride and great anticipation that we present the revised digital plan.
“At the heart of this plan is a commitment to excellence.
“We are investing in cutting-edge technology, from advanced dispatch systems to enhanced telehealth services, ensuring our teams are equipped with the best tools to do their jobs effectively.
“We are fostering a culture of continuous improvement and innovation, empowering our staff with the skills and knowledge to thrive in this digital age.
“This plan marks a significant milestone in our journey to harness the power of technology and data to enhance the services we provide to the people of Wales.”
Vice Chair Ceri Jackson added: “This plan is the culmination of many months of work for colleagues across the organisation and especially in our digital team, who are among our many unsung heroes who work so hard to make sure that our digital systems serve our people and our patients.
“Digital systems are the backbone of healthcare delivery and, as technology develops apace, there are exciting opportunities to harness for our patients and our people to make sure that we not only have the ‘digital basics’ right, but also the right digital and data infrastructure.
“Using technology and data to enable us to be the best we can be, to drive improvements, safety and improved colleague and patient experience is at the heart of this digital plan.”
Next Thursday’s Board meeting will also hear from Victor and Robert Maxwell, who share their experience of calling an ambulance for their late wife and mother, waiting six hours for help to arrive.
There will also be an opportunity to put questions to Board members.
Chair Colin Dennis said: “Board meetings are an opportunity to really learn about our ambulance service and to understand the processes behind the decisions being made by the Board.
“They’re also a chance to hear first-hand about how we are working hard improve things for our people and our patients, as well as put questions to decision-makers.”
Click here to watch the Board meeting on Thursday 25 July from 9.30am.
To pre-submit a question, please email AMB_AskUs@wales.nhs.uk by no later than Wednesday 24 July.
The meeting will also be streamed live to the Trust’s Facebook page, and an agenda will be available on the Trust’s website soon.
Editor’s Notes
For more information, email Communications Support Officer Laura.Abraham@wales.nhs.uk or call Laura on 07811755409.