Remote monitoring technology goes live to improve patient care in Wales
28.03.25
A NEW remote monitoring initiative designed to enhance patient care across Wales has now gone fully live.
The project, led by the SBRI Centre of Excellence in partnership with the Welsh Ambulance Services University NHS Trust (WAST) and Welsh Government, forms part of the SBRI Innovation Programme and aims to support patients through digital health technology.
The remote monitoring system, powered by Luscii’s digital platform, enables WAST clinicians to track patient health data in real time, allowing earlier interventions and more efficient use of NHS resources.
How the system works
The platform is now operational across Wales for eligible patients.
WAST clinicians can remotely monitor patients' vital signs and symptoms, ensuring timely clinical responses when needed.
- Care homes: The technology is being used in care homes within Betsi Cadwaladr, Hywel Dda and Cwm Taf Morgannwg University Health Boards. While specific kits have been deployed in these areas, all health boards and care homes in Wales can participate. Dr Sree Andole, Interim Executive Medical Director at Betsi Cadwaladr University Health Board, said: “We are pleased to both host the SBRI Centre of Excellence and to have been the first health board to join this trial, demonstrating our commitment to innovation and ensuring the best outcomes for our patients.”
- Community support: Community Welfare Responders are also using the technology to support patients in their local areas, providing an additional layer of care outside traditional healthcare settings.
Benefits of the programme
Initial feedback from the trial suggests the system is having a positive impact by giving clinicians real time information about patients' health.
This allows them to spot changes early and make quicker, more informed decisions about care.
A member of staff from a care home taking part in the trial at Betsi Cadwaladr University Health Board said: “We can do our bit, they (the clinicians) can do their bit, and it means that we can get to a better decision together.”
Remote monitoring also shows promise in ambulance settings, where access to live health data can support better care during emergency responses.
It helps healthcare professionals identify whether a patient is improving or becoming more unwell, leading to faster and more accurate decisions.
Early findings suggest that the technology makes it easier for people to get care in their own communities.
This can help avoid unnecessary hospital visits and supports the wider NHS Wales aim of providing more care closer to home.
In care homes, the trial has helped build stronger links between staff and NHS teams.
It provides reassurance for both residents and carers by creating a direct connection with clinical support when it is needed most.
Next steps
The trial continues to gather data and feedback to assess the impact of remote monitoring on patient outcomes and NHS services.
The insights from this programme will help inform future digital health initiatives across Wales.
For more information about the trial, please contact: SBRI.COE@wales.nhs.uk