A carpet fitter and a chef - Kyle and Adam on their new paths as Ambulance Care Assistants
03.09.26
Two men, two different backgrounds but a shared passion to help people and work within communities across Wales.
Kyle Davis and Adam Wheeler Davies are encouraging others to follow in their footsteps in becoming Ambulance Care Assistants with the Welsh Ambulance Service.
ACA’s take patients to and from hospitals, day centres, treatment centres and clinics. They also respond to urgent calls from health care professionals and may occasionally be first on scene at a life-threatening call to provide basic life support until additional support arrives.
After leaving college, Kyle was a carpet fitter for 5 years before being made redundant. During the Covid pandemic in 2020, he applied for a 6-month temporary contract working at a mobile testing unit.
This marked the start of his career within the Welsh Ambulance Service which has seen him become a team leader, an Ambulance Care Assistant and, earlier this year, qualify as an Emergency Medical Technician.
The 29 year old from Aberdare said; “In 2020, in the middle of a covid pandemic, I never thought for the life of me I’d get a job at the Welsh Ambulance Service and be where I am today.
“I’ve been able to progress, and it feels good to be in the position I am now. I’m proud of myself and the job I do. It’s really rewarding and you feel like you’re making a difference”.
Kyle says the Ambulance Care Assistant role is a great starting point. He said: “The ACA role is a brilliant entry level role for anyone, I’d recommend it.
“It allows you to build a great foundation and it gives you a really good grounding in patient care.”
Former chef Adam Wheeler Davies, 27 from Cardiff, has also seen great progression since joining three and a half years ago.
“When I joined as an Ambulance Care Assistant, I had no healthcare experience, so everything was brand new, but I had great training and got lots of experience on the job.
“It’s been great to progress in my role and I’m about to start my training as a trainee Emergency Medical Technician. I’m naturally a caring person so I get a lot of satisfaction from working in the community. It’s great to be helping people every day”.
Adam has this advice for anyone interested in exploring what the Welsh Ambulance Service may have to offer.
He said: “Be open minded, ask questions, see what’s available. There are a lot of opportunities to progress.
“Like me, you may have a different background. Maybe you’re a chef, a delivery driver or you’re working in customer care. There could be a route into the ambulance service for you.”
If Kyle and Adam have inspired you, the Welsh Ambulance is recruiting Ambulance Care Assistants in Barry and Cwm Taf.
The closing date for applications for both locations is Sunday 6th September 2026.
Successful candidates will take part in a 6 week training programme. For more information on the role and how to apply – click here.