Duty of Quality
The duty of quality is in force from 1 April 2023.
It applies to NHS bodies in Wales. It also applies to Welsh Ministers in relation to their health functions.
It has two overarching aims:
- To improve the quality of health services
- To improve outcomes for people in Wales.
The duty of quality applies to everything we do in NHS Wales, whether we work in clinical roles or non-clinical services.
We have a shared responsibility to achieve improved quality of services and outcomes for our population.
The Health and Care Quality Standards have been developed to help us embed the duty of quality in our work. The Health and Care Quality Standards are made up of six domains of quality and six quality enablers.
More information about the Duty of Quality, including the statutory guidance that the NHS is required to follow, is available from the Welsh Government website.
Duty of Quality Annual Report 2023-24
We are pleased to present our first annual Duty of Quality Report, sharing with you information that describes the quality of services we provide, the systems in place to identify and implement improvements and the story of our journey through 2023-24.
Link to report: Duty of Quality Annual Report 2023-24.pdf
National information about the quality of health services
Useful sources of national information about the quality of health services in Wales include:
- The StatsWales website which provides national statistics about NHS Performance and Activity.