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Become a Community First Responder

When a patient faces a serious emergency, every second counts for them and a simple helping hand from a Community First Responder can make a vital difference to their lives.

Community First Responders in Wales are volunteers who donate their spare time to attend appropriate 999 calls and provide first hand emergency care to people in their own community.

When a 999 call is made, Community First Responders are alerted by WAST‘s three Clinical Control Centres (CCC) and are sent to specific types of calls in their local areas where they live and work, often attending the scene of an emergency within a few minutes providing essential care until a clinician reaches the scene.

Why we do it?

Bargoed CFR - Daryl Harries - As a Community First Responder we give of our valuable time, free of charge to help our local community in their hour of need. When illness or injury occur, time is of the essence to save lives. Community based CFR's attend our patients in a timely manner to offer our life saving skills or just a listening ear to instil confidence that help is at hand. Helping our community in our special way is immensely rewarding and satisfying to us all.

Pontypool CFR – Steve Adams - I have always worked with the emergency services and being a First Responder allows me to interact with people on a professional basis. I know the difference that a friendly face while dealing with distressed people is sometimes as good as any medication. It is nice to be able to make a difference

Llanvaches CFR – Pete Richards - There is no better feeling than knowing you have made a difference to not only the patient but their family and friends. I still meet a man who I attended over ten years ago when he had a sudden cardiac arrest, and he is still active and enjoys his new grandchildren. A privilege to be part of a team that gave him and his family a future. In big and small ways this happens on almost every call a CFR attends. 

Aberfan CFR – Nathan Fear - A rewarding role, helping the local community often at a time of urgent need. It is a satisfying to be a part of the ambulance’s family doing what we can to support urgent healthcare, with excellent support and training.

Could you become a Community First Responder?

You do not need to have any previous medical training to become a community first responder (CFR). We have volunteers currently from all backgrounds including teachers, farmers, nurses, and people who have retired and looking for a new challenge.

Volunteers should:

  • Enjoy a challenge?
  • Be good under pressure and remain calm in an emergency?
  • Be proud of the community in which you live and want to give something back?
  • Have free time to spare?
  • Be willing and ready to learn essential lifesaving skills?
  • Have a full driving license?
  •  Be physically fit?
  • Over the age of eighteen?


Community First Responders are trained and supported by annual in-service training by the Welsh Ambulance Service NHS Trust. Training consists of a five-day course covering anatomy, physiology, traumatic and medical emergencies, basic life support and defibrillation. 

What's next?

When we have a course in your local area, we will hold a volunteer open day where interviews and the screening process comprises a Disclosure and Barring Service Check (DBS), professional references and occupational health clearance.

Please keep checking this page to see when the next advertisement is open, in your area.

Targeted Area

Advertising Dates

Onboarding Event

Training Dates

Neyland & Milford Haven

22/01/2024 - 18/02/2024

2nd March 2024

12th - 16th April 2024

Llanelltyd, Dolgellau

24/01/2024 - 24/02/2024

6th March 2024

22nd - 26th April


12/02/2024 - 10/04/2024

23rd March 2024

26th - 30th April 2024

Swansea Bay

04/03/2024 - 24/03/2024

10th April 2024

17th - 21st May 2024


18/03/2024 - 14/04/2024

27th April 2024

7th - 11th June 2024


19/03/2024 - 19/04/2024

7th May 2024

19th - 23rd June


08/04/2024 - 28/04/2024

11th May 2024

28th June - 2nd July 2024

Cwm Taf North

13/05/2024 - 02/06/2024

15th June 2024

18th - 22nd July 2024

Ty Elwy (St Asaph)

14/05/2024 - 14/06/2024

25th June 2024

5th - 9th August


24/05/2024 - 23/06/2024

6th July 2024

10th - 14th August 2024

South Aneurin Bevan (Usk)

07/06/2024 - 28/06/2024

13th July 2024

16th - 20th August 2024


28/06/2024 - 19/07/2024

3rd August 2024

14th - 18th September 2024

Swansea Bay

19/07/2024 - 09/08/2024

21st August 2024

27th Sept - 1st October 2024


02/07/2024 - 02/08/2024

20th August 2024

9th - 13th October 2024


09/08/2024 - 30/08/2024

14th September 2024

18th - 22nd October 2024


16/08/2024 - 06/09/2024

26th September 2024

8th - 12th November 2024


13/08/2024 - 13/09/2024

1st October 2024

25th - 29th November 2024

South Powys

13/09/2024 - 04/10/2024

19th October 2024

7th - 11th December 2024

Swansea Bay

01/11/2024 - 22/11/2024

5th December 2024

17th - 21st January 2025

North Aneurin Bevan

25/10/2024 - 15/11/2024

30th November 2024

24th - 28th January 2025


22/11/2024 - 13/12/2024

4th January 2025

8th - 12th February 2025

Cwm Taf

20/12/2024 - 10/01/2024

25th January 2025

7th - 11th March 2025


27/12/2024 - 17/01/2024

1st February 2025

14th - 18th March 2025

You can also create your own role search on NHS Jobs HealthJobsUK | to receive an email notification.

Any further questions please contact the team -

Volunteering / Community Support - 03001 311 392

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