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Emergency Text Service

For the deaf, hard of hearing or speech impaired

We are part of the national emergencySMS service.

The emergencySMS service lets deaf, hard of hearing and speech-impaired people in the UK send an SMS text message to the UK 999 service where it will be passed to the police, ambulance, fire rescue, or coastguard.

Simply by sending an SMS message to 999 you can call for help and the emergency services will be able to reply to you.

You will only be able to use this service if you have registered with emergencySMS first. To register with this service, text 'register' to 999. You will get a reply, then follow the instructions you are sent. Click on the website link below to find out more about how to register.


This is an emergency service and must only be used in an emergency such as when:

-  Life is at risk
-  You are seriously ill
-  You need an ambulance urgently
-  Someone is injured or threatened
-  Crime/trouble is happening now
-  Person committing crime is near
-  There is a fire or people trapped
-  Someone is in trouble, or missing, at sea
-  Someone is in trouble on the cliffs or on the shoreline.

Register for the emeregencySMS service:

To find out more about the service and to register, visit the emergencySMS website:  

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