Welsh Ambulance Service stands down critical incident

29.06.26

The Welsh Ambulance Service has stood down a critical incident that was declared on Friday, 26 June.

Following three days of sustained pressure as a result of the extreme heat, the service has seen a gradual reduction in demand and accordingly, at 10:21 today, took the decision to stand down the critical incident.

The decision follows one of the busiest periods of sustained pressure the Welsh Ambulance Service has experienced in recent years, with demand well in excess of normal levels.

However, despite the critical incident being stood down, call demand remains high and the public are being urged to use the service appropriately.

Judith Bryce, Assistant Director of Operations, said: “Although we have now stood down the critical incident, there is still significant pressure and demand for our services.

“Accordingly, we would encourage people to only call 999 if it is a serious or life-threatening emergency.

“People contacting us with less serious conditions are still likely to experience longer waits and we would encourage them to consider alternatives to 999.”

If you are unwell or have a minor injury, you can visit the NHS 111 Wales website or try Albot - The NHS Wales Digital assistant, which can help you find answers to most questions and can help you access the right care, in the right place, at the right time.

The Trust would like to thank the public for their patience and understanding, and our staff and volunteers for their continued professionalism and dedication during what has been an exceptionally challenging period.